Factory Audit

Factory audits is a comprehensive tool that helps international buyers to assess the overall quality management system (QMS) of a factory, based on the complete terms of the ISO 9001 or IATF 16949 standards, so as to evaluate the supplier capability in supplying qualified goods according to the buyer’s requirements and in maintaining long-term quality stability.

The type of factory audit includes the QMS audit, process audit and product audit.

Audit Scope:

The QMS audit, including documentation and on-site audits, covers the following:

√  The scope of the QMS and customer’s special requirement

√  Quality principles, and roles and responsibilities of staff

√  Analysis of risks and opportunities and actions to address them

√  Quality objectives and plans to achieve them

√  Infrastructure and environment of process operation

√  Monitoring and measuring resources

√  Staff competence, awareness and communication

√  Document and record creations, updates and controls

√  Operational planning and control

√  Product design and development

√  Supplier management

√  Production and service provision and control

√  Release of products and services

√  Disposition of nonconforming products

√  Monitoring, measurement, analysis and evaluation.

√  Continuous improvement capability

Process audit focuses more on process characteristics, the control capability of key processes and the processes related to client’s products, usually based on the control plan.

Product audit focuses on controls of product characteristic and customer expectations in a specific status.

Service Scope:

√  Factory audit as described above

√  Compilation of the audit report which includes assessment and grading of the audit items

√  Communication with the factory on the nonconformities (NCs) discovered during the audit

√  Reviewing and approving the NC corrective and preventive actions as well as quality improvement plan submitted by the factory

√  Monitoring and verifying the NC corrective and preventive actions by the factory

√  NC closing

Audit Duration:

√  The number of days needed for the audit depends on the certified scopes of the factory, the nature of the product being purchased, and the number of effective employees at the factory, typically from 2 to 4 days with one auditor.

Audit Report:

√  System Audit Report / Process Audit Report / Product Audit Report, in both Chinese & English, to be submitted within 3 working days after the completion of the audit if it is a single audit.

Audit Fees:

√  Quotation of Shentou’s service fee for factory audit is available upon request

√  Annual factory audit package could also be custom-designed

Other QA/QC and SCM services from Shentou:

-  Factory Inspections

-  QC Inspections (Pre-production, During Production and Pre-shipment)

-  On-site Inspections/Audits + remote buyer Participations

-  General Supply Chain Management (SCM) Services

For more information, please check out www.ShentouServices.com



Lukas Lu

Mobile: +49-162 1998116

Email: gx.lu@shentou.com

China (HQ)

Sean Young

Mobile: +86-13923415730

Email: s.young@shentou.com

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